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10/22/2018 - 06/30/2020

Deliveries, Returns & Payments

Querney’s Office Plus pledges total customer satisfaction!


We provide free delivery on most orders serviced by our delivery trucks in Northeastern Ontario. Some furniture items may require additional delivery and/or labour charges due to weight and installation requirements.


A full credit or refund will be issued on any regular stock item returned within 30 days provided it is in saleable condition and in its original packaging.  Printers and some other technology products must be returned within 15 days.  Please notify us immediately if a product is unsuitable, damaged, or fails to perform due to defects in manufacturing or workmanship. 

Many of our suppliers have strict return policies so our ability to credit certain products is conditional on their acceptance.  Unfortunately, special orders for supplies and furniture cannot be returned or refunded because our suppliers will not take them back.  Some items like headsets are rendered unsaleable once opened.


We accept payments by Cash, Cheque, VISA, MasterCard, American Express and Debit cards.

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